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Shipment & Returns

Get all the details on shipping and returns here! Learn about delivery options, tracking your shipment, and our return policy. If you need further assistance, our support team is here to help!

How long does delivery take?

Most orders are delivered within 3-8 business days. After checkout, our warehouse team in Sydney, NSW, will pack and ship your order within 1-3 business days. Delivery by the courier can take an additional 1-5 days, depending on your location. Please

How much does shipping cost?

Our standard shipping fee is a flat rate of $6.99 Australia-wide. Orders over $75 qualify for FREE standard shipping, so it's a great opportunity to stock up on your favourites!. Currently, we do not offer express post but are working to reintroduce

What do I do if I receive the wrong item in my order?

We're sorry you received the wrong item in your order. Please email our team at [email protected] with your order number, a photo of the item received, and the name of the missing item(s) for assistance. While we can't always guarantee a

What is your return policy?

At Go Vita, we aim for your satisfaction and adhere to Australian Consumer Law. If you receive damaged or defective goods, we offer a refund or exchange if you contact us within 30 days of delivery and provide proof of purchase (e.g., online invoice/